FAQ

Please email contact@maen.one to communicate the return, the costs for the return are for the customer. Purchased items can be returned within 14 days of the delivery date. Read more about our return policy here.

How do I know which size to choose?

The sizing is visible in our size guide, also mentioned in the product description.

Which payment methods do you accept?

We accept Ideal, Paypal, MasterCard, Visa, GooglePay, ApplePay, Bancontact, Shoppay and Maestro.

Do you ship internationally?

Yes, we offer international shipping. 

We offer international shipping to the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Iceland, Liechtenstein,  Norway and Sweden.

What are the shipping costs?

NETHERLANDS
Shipping costs: free shipping
Delivery time: 1-2 working days

EU COUNTRIES (listed above)
Shipping costs: 15 €
Delivery time: 4-7 working days

If your country isn't listed, please contact us at contact@maen.one to see if we can help you. 

What is the delivery time?

Every order placed before 2 pm (14:00) on Monday-Friday, will be processed the same day. Orders made on weekends or public holidays will be processed the next working day. For the specific delivery times per country, please refer to our shipping page.

HOW MANY DAYS DO I HAVE TO RETURN AN ITEM?

You will have 14 days from the day that you have received your order to return an item.

HOW CAN I CONTACT YOU?

For online shop assistance or questions about orders or products, please contact: contact@maen.one.

For any press related questions, please contact: contact@maen.one with the subject 'Press'.

Interested in selling Maen? please contact: contact@maen.one with the subject 'Sales'.